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Ok Okcupid

OkCupid We and our partners use tracking devices to measure the audience of our website, provide you with offers and advertising tailored to your interests, and to enable interactive social platform features such as share buttons.

Hi! We're the Customer Experience team here at OkCupid. Nice to meet you!

  1. You’re about to go on better dates. We go beneath the surface to show off the real you.
  2. The OkCupid database supports people of all ages as long as they are above the legal age of 18. But the majority of the people using the service seem to lie between the ages of 25-34. These are the users who are most active on the app searching. OkCupid Gender Structure. Of the millions of users on the OkCupid dating site, the vast majority are.
  3. OkCupid works differently in comparison to other dating apps and is a better option if you are looking forward to building a connection. I am not saying it will introduce you to your life partner ( which again is a possibility) but it can surely help you find someone who shares your interests.
  4. OkCupid is in the Match Group portfolio, which also includes dating apps and sites like Tinder, Hinge, Match.com and Plenty of Fish. OkCupid was founded by Sam Yagan, Christian Rudder, Chris Coyne and Max Krohn in 2004. Want us to do your online dating for you? Hey, I'm Ally, VIDA Select's Director of Matchmaking.

If you need hands-on technical help about an issue like a login problem, reporting an account, adjusting account settings, etc, we can help you with this. If our help pages don't answer your question or help you solve your problem, each of our articles has a link to our contact form so you can email us.

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A note about us:

The people you may talk to when you contact OkCupid are: Joel, Keith, Lynn, Matthew, and Teresa.

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We generally don't work weekends or US holidays, so please be patient during those times. Our families thank you!

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Our help pages:

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Ok Okcupid Online

We've carefully written help pages for the most frequently asked questions about OkCupid. We find these answer the vast majority of questions:

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  • How to close your account (sorry to see you go!)
  • How to send a new message/ introduction (with info on what to do if you think a message is missing)
  • Help with uploading photos and some info if your photo was deleted
    • You can also use the search field here in our support center to look for an answer to a question. We check what people are searching for to make sure that you always get the results you need.

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    Settings:

    • Login/ Password issues, Account Takeovers or losing access to your account
    • Bugs or technical issues (also see our Troubleshooting help section)

    Billing:

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    • Note: if you purchased anything via the iPhone app store/ iTunes, you will need to contact Apple support for help with refunds/ cancellations.
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    Safety:

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    OkCupid does not offer phone support. Sometimes scammers will create fake OkCupid customer service phone numbers. DO NOT call these numbers and/or give them any personal information. We do not have a customer service phone number; instead, we ask that you look through our help articles here, which we keep updated with tons of information that will help you, and if needed, use our contact form to get in touch with us.